Communications and Engagement Assistant 272 views

NHS England
Fulbourn, Cambridge
£19,217 – £22.456 pa

NHS England leads the National Health Service (NHS) in England. We set the priorities and direction of the NHS and encourage and inform the national debate to improve health and care.

We want everyone to have greater control of their health and their wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for spending this money effectively for patients and efficiently for the tax payer. A lot of the work we do involves the commissioning of health care services in England. We commission the contracts for GPs, pharmacists, and dentists and we support local health services that are led by groups of GPs called Clinical Commissioning Groups (CCGs). CCGs plan and pay for local services such as hospitals and ambulance services.

We have devised a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View. And now, with our partners, we are delivering that vision. This vision shows that we are getting serious about prevention, identifying and delivering improvements in health care, redesigning the NHS so it continues to meet the needs of patients, ensuring the NHS is financially sustainable and engaging the public in this whole process.

We strongly believe in health and high quality care for all, now and for future generations.

Please note, if the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area Supplement. If this post is an Executive or Senior Manager (ESM) role or Medical Leader position this supplement is not applicable.

If you are taking up this post on a part time basis, your salary and any allowances will be adjusted pro rata.

Communications and Engagement Assistant AfC Band 4.
Be part of a busy ambitious team playing your part in putting patients and the public first in everything NHS England does.
A great first role for a marketing, communications or public relations graduate or someone with a flair for communications and engagement, no two days are the same. This role requires creativity, stamina and personal drive plus a desire to learn.
This is a fast-paced environment with sometimes short deadlines dealing with a diverse range of issues.
The right person for this job will be a self-starting team player able to understand the priorities for the NHS to help deliver them on the ground by supporting the communications team. They will work as part of a regional team for NHS England’s Directorate of Commissioning Operations, Andrew Pike based in Victoria House, Fulbourn, Cambridge
There will be an opportunity to develop and manage internal and external stakeholder relationships, whilst providing a comprehensive communications and stakeholder engagement service to NHS England in the East. As well as delivering locally, you will also have the opportunity to support and contribute to regional and national programmes of work as part of the wider NHS England team.
Reporting to the East Senior Communications and Engagement Manager, the area you’ll support includes Cambridge, Peterborough, Essex, Norfolk and Suffolk.
The role’s duties are set out in the job description but include:
• Maintaining current and accurate lists of key stakeholders, including contact details
• Promoting and maintaining excellent relationships with a wide range of internal and external stakeholders.
• Working collaboratively and supporting communications and engagement colleagues working for NHS England at sub regional, regional and national level to ensure prompt and accurate service delivery
• Undertaking administration of, and develop, efficient office and service systems and processes
• Keeping accurate records of requests and progress against them
• Drafting basic communications, statements and press releases (with the guidance of managers, as appropriate) within the agreed timescales in a consistent manner, (applying relevant exemptions if FOI)
• Sourcing, gather and collate information for communications, briefings and Freedom of Information (FOI) requests
• Administering, as required, the process for ensuring NHS England is compliant with the FOI act
• Checking information to ensure it answers the questions for which it is gathered – fit for purpose and processed in compliance with governance.

For further details / informal visits contact:
Karen Hindle
Tele: 01138 251667
Mobile: 07896 716373

NHS Jobs messages:If you have a query relating to your application process please contact the recruitment team on or 0300 3301369.

Please be aware, any messages sent via NHS Jobs communications will be checked periodically and responded to by the recruitment team. For a more immediate response please us the email address or tel no above.

We reserve the right to close any vacancies from further submissions, when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role. If you have not heard from us within 6 weeks from the closing date please assume your application has been unsuccessful

NHS England values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability.

If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK. Please refer to the attached guidance document. Failure to bring the required proof will mean that we may be unable to proceed with your interview.

Please ensure you provide full contact details, including email address or fax number for each referee.

If you are a licensed Medical Practitioner you must supply your GMC number. Any doctor who is applying for a role with us, who does not have English as their first language, will have to have sat the IELTS and be able to evidence a pass

Please note, if you are successful at interview then your references will be requested before you are issued a written offer letter.

Tier 2 Certificate of Sponsorship (formerly a Work Permit)

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

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